Return, Refund & Cancellation Policy

Return, Refund & Cancellation Policy

1. General Conditions

1.1 Applicability: This policy applies to all digital and consultation-based services offered through our website, yorastro.com.

1.2 Digital Services: Refunds or cancellations are limited and apply under specific conditions.

2. Return Policy

2.1 Digital Products:

  • Delivered digital astrology reports are non-returnable.
  • We will redeliver any incomplete product at no extra cost.

2.2 Physical Products (if applicable):

  • Returns must be made within [Insert Number] days in unused, undamaged condition.
  • Customers bear return shipping costs unless the product is defective.

3. Refund Policy

3.1 Eligibility for Refunds:

  • Non-delivery due to technical issues.
  • Significant errors in delivered services.

3.2 Non-Refundable Services:

  • Personalized astrology consultations after service.
  • Astrology reports after delivery.

3.3 Refund Process: Requests must be submitted within 7 days of receipt. Approved refunds process within 7-10 business days.

4. Cancellation Policy

4.1 Cancellation of Services: Orders can be canceled only before service preparation begins.

4.2 Subscription Services: Cancellations must be made 24 hours before renewal.

5. How to Request a Return, Refund, or Cancellation

Email: orders@yorastro.com with your order details and issue description.

6. Exceptions

Requests may be denied for late submissions, user errors, or fraudulent activity.

7. Contact Us

  • Email: support@yorastro.com
  • Phone: +91 729-092-7859
  • Address: Plot No. - B-115 Sector -2 Noida, 201301
WhatsApp